Mental Health First Aid Training

Transforming Your Workplace: Empowering Your Team with the skills to Act Early, Provide Support, Effectively Manage Crises, and Foster an Inclusive, Stigma-Free Workplace.

AUDIENCE: Staff (all levels) and leaders
TIME: 12 HOURS (two days) – either consecutive or non consecutive
DELIVERY MODE: Face-to-face training is available either through private in-house sessions for companies or schools, or at public events open to the general public.
KEY FOCUS: Mental health/illness awareness and literacy, early intervention, supportive communication, crisis intervention, empathy, stigma reduction, help-seeking, referral skills, de-escalation techniques, suicide prevention, coping mechanisms, resilience-building, leadership, empowerment

OVERVIEW

Annually, one in five Australian adults experience a common mental illness, significantly impacting workplace productivity, morale, and engagement. Suicide remains the leading cause of death among Australians aged 15 to 44, highlighting the urgent need for proactive mental health strategies in the workplace. Implementing such measures not only saves lives but also enhances overall business performance by creating a supportive environment that fosters both professional and personal wellbeing.

The Standard Mental Health First Aid Course

This course teaches participants how to provide immediate support to adults experiencing a mental health problem or crisis until professional help arrives or the situation stabilizes.

Engaging, Interactive, and Impactful — focused on practical outcomes and real-world applications — this course enables participants to:

RECOGNISE & RESPOND: Identify signs and symptoms of common mental health issues such as depression, anxiety, psychosis, and substance use disorders. Learn to initiate a mental health conversation using a compassionate, informed, and legally appropriate approach.
PRACTICAL SKILLS: Utilize an evidence-based action plan to offer initial support and provide essential information, while understanding barriers to help-seeking and strategies to overcome them.
CRISIS MANAGEMENT: Assess and respond to crisis situations including suicidal thoughts, non-suicidal self-injury, panic attacks, traumatic events, and severe states induced by drug or alcohol use.
PROFESSIONAL REFERRAL: Encourage individuals to seek professional help and additional support, reinforcing the role of professional intervention.

Participants will become certified Mental Health First Aiders, equipped with the knowledge, confidence, and skills to offer essential mental health information and support during critical times. By empowering your team with these vital skills, your organization can foster a more supportive, responsive, and caring workplace environment, enhancing overall wellbeing and productivity.

**Important: This course is designed for educational purposes and is not intended to serve as counseling, therapy, or a support group.**

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EARLY DETECTION: Reduces the likelihood of staff and clients reaching a crisis point undetected, ensuring early intervention.
STANDARDISED PROTOCOLS: Establishes a clear and consistent protocol to ensure the emotional and physical wellbeing of staff and clients.
REDUCED PRESSURE ON KEY STAFF: Eases the burden on welfare officers and team leaders by equipping employees to correctly identify and refer individuals in need of support.
ENHANCED WORKPLACE CULTURE: This training profoundly impacts workplace culture by reducing stigma and encouraging open, supportive dialogues around mental health.
IMPROVED MENTAL HEALTH LITERACY: Enhances the personal mental health of participants and reduces stigmatic attitudes, fostering a more understanding and empathetic workforce.
INCREASED CONFIDENCE & SUPPORT: Boosts confidence in providing mental health first aid, with participants more likely to offer support to co-workers, enhancing teamwork and supportiveness.

This approach not only educates but also fosters a transformative environment within workplaces, promoting a healthier, more supportive community that benefits all organizational levels.

SKILL DEVELOPMENT: Acquire essential skills and confidence to effectively manage mental health issues, making a difference in your life and those around you.
PERSONAL EMPOWERMENT: Empower yourself with the knowledge and tools to act in crisis situations, enhancing your ability to support others in need.
CAREER ADVANCEMENT: Enhance your professional qualifications and career prospects in fields that value mental health awareness and support.
COMMUNITY IMPACT: Gain certification that contributes to a safer and more supportive community by applying learned skills not only at work but in everyday life.
LIFELONG LEARNING: Engage in an educational journey that enriches your understanding of mental health, providing you with valuable life skills.

For more information about upcoming public courses, email enquiries@danielmerza.com.

FOUNDED ON SOLID RESEARCH: The course content is built on guidelines shaped by the firsthand experiences of those affected by mental illness, their caregivers, and mental health professionals.
PROVEN IMPACT: Studies consistently demonstrate that the training significantly improves knowledge about mental disorders, treatment options, and boosts participant confidence in delivering mental health first aid.
PRACTICAL SKILL DEVELOPMENT: Emphasizes acquiring actionable skills and the confidence necessary to apply them effectively in real-life scenarios.
GLOBAL RECOGNITION: Recognized and respected worldwide, the program has empowered over 6 million individuals across 25 countries with essential mental health first aid skills.

FOR IN-HOUSE COURSES

We understand the importance of flexibility in professional development and collaborate with each organization to tailor the delivery of our 12-hour course to best suit their needs. This course can be conveniently facilitated on-site in one of the following formats:

Over two consecutive days
Over two separate days, scheduled to accommodate your team’s availability

This flexible scheduling ensures minimal disruption to your daily operations while maximizing the learning impact.

Course participants will receive a copy of the most current Standard MHFA Manual

FOR PUBLIC COURSES

These are usually facilitated over two consecutive days. For more information about upcoming public courses, email enquiries@danielmerza.com.

After participating in an accredited Mental Health First Aid course, you are eligible to take the corresponding course assessment. Upon successfully passing this online assessment with a score of 80% or higher, you will be awarded a digital Certificate of Accreditation as a Mental Health First Aider, valid for three years and recognized across Australia.

Note: Even if you choose not to complete the exam, all participants will receive a certificate and may be eligible to claim Continuing Professional Development (CPD) points, depending on their industry. Please verify specific CPD allocations with your industry body.

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